What information do we collect?
When you visit our Website, you may provide us with three types of information: individual and institutional information that you voluntarily disclose that is collected on an individual basis; and information collected automatically when you use our Website or the services available on our Website (collectively, the "Information").
Depending on at what stage the offered product is (pre-start collection of applications; commence of rendering of the full service; connection of the additional services), BANKEX has a right to:
- collect full or part of the provided information;
- process, use or transfer the information by all or part of the claimed methods;
- stop collecting, processing, using, transferring and storing information.
Such changes shall not be necessarily announced by BANKEX and may not be the basis for the limitation of the rights of the clients, owners of the information provided and may not be a reason for any claims and charges against BANKEX.
What information is collected automatically?
When you use our Website or services available on our Website, we automatically collect information from your devices. We collect the following information:
- Server Log Information: We collect server log information when you use our Website, which may include (but is not limited to) your login details, the date and time of visits, the pages viewed, your IP address, time spent at our Website and the websites you visit just before and just after our Website.
- Device Information: We collect information about the computer or mobile device you use to access our Website, including the hardware model, operating system and version, the web browser you use, and other device identifiers.
- Telemetry Information. If you use any of our open source software, we may collect bandwidth upload and download speeds, the amount of free and used storage space on your device and other statistics about your device.
- Usage Information. If you use our Website, we will collect metadata about the files you upload for storage and we will record instances in which you have used your private key to authenticate communications.
- Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information when you interact with our Website, including cookies and web beacons. Cookies are small data files that are stored on your device when you visit a website, which enable us to collect information about your device identifiers, IP address, web browsers used to access the Website, pages or features viewed, time spent on pages, mobile app performance and links clicked. Web beacons are graphic images that are placed on a website or in an email that is used to monitor the behaviour of the user visiting the website or sending the email. They are often used in combination with cookies.
Use of information
We will only use the Information for purposes of:
- providing, maintaining, delivering or improving our Website or the products or services provided by us our our partners;
- analyzing and tracking data to determine the usefulness or popularity of certain content and to better understand the online activity of our Website users;
- fulfilling our legal or regulatory requirements including KYC, AML and any other requested procedures;
- providing you with the information or products or services;
- answering your inquiry or responding to a communication from you;
- developing new products or services;
- sending you technical notices, support or administrative notifications;
- communicating with you about news, products, services, events and other information we think will be of interest to you or required to be received from you;
- matching your Information with open data and other resources;
- monitoring and analyzing trends, usage and activities in connection with our Website;
- detecting, investigating and preventing potential fraudulent or unauthorized or illegal transactions or activities;
- protecting the rights and property of Parties (as defined below) and others;
- linking, connecting or combining Information we collect from or about you with other Information; and
- carrying out any other purpose or reason for which the Information was collected.
- to process transactions and send notices about your transactions;
- to verify your identity by comparing your personal information against third-party databases;
- to send administrative or account-related information to you;
- to provide a personalised experience, and implement the preferences you request;
- to enhance security, prevent fraud, monitor and verify identity or service access, combat spam or other malware or security risks;
- to deliver targeted marketing, service update notices, and promotional offers based on your communication preferences (where this in accordance with the law);
- to communicate with you about our events or our partner events;
- to resolve disputes, collect fees, and troubleshoot problems;
- to comply with legal obligations;
- to enforce our agreements with third parties;
- for quality control and staff training.
Sharing of information
You empower us and we will share Information about you in the following cases:
- with your consent or at your instruction;
- with our current or future parent companies, affiliates, subsidiaries and with other companies under common control or ownership with us or our offices internationally;
- with third parties or service providers that perform work for us;
- certain information you may choose to share may be displayed publicly, such as your username and any content you post when you use interactive areas of our Website like our online forums;
- in connection with a merger, assign or sale of our company assets, or if we do a financing or are involved in an acquisition or any other situation where Information may be disclosed;
- in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
- if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of any Party or others; and
- with third parties where aggregate Information is disclosed which cannot be reasonably be used to identify you.
Rigths in relation to the use of your personal information
Rights of access, correction and deletion
You have a right of access to the personal information that we hold about you, and to some related information. You can also require any inaccurate personal information to be corrected or deleted.
Right to object
You can object to our use of your personal information for direct marketing purposes at any time and you may have the right to object to our processing of some or all of your personal information (and require them to be deleted) in some other circumstances. If you wish to exercise any of these rights, please contact us as set out below.
Protection of personal information
We take reasonable steps to protect the security of the information communicated through our Website. However, no computer security system is entirely foolproof and the Internet is not a secure method of transmitting information. As a result, you indemnify and we do not assume any responsibility for the data you submit to or receive from us through the Internet or for any unauthorised access or use of that information and we cannot and do not guarantee that information communicated by you to us or sent to you by us will be received or that it will not be altered before or after its transmission to us. You agree to not hold us and our respective past, present and future employees, officers, directors, contractors, consultants, equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors and assigns (collectively the "Parties") liable for any loss or damage of any sort incurred as a result of any misappropriation, interception, modification, deletion, destruction or use of information provided through our Website.
Most web browsers are set to accept cookies as a default. You may wish to opt out by turning off cookies (please refer to the help menu on your browser); however, switching off cookies may restrict your use of our Website.
You may also opt out of receiving promotional communications from us at any time by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as technical notices, support or administrative notifications or information about your account (if you have one).
Hyperlinks and third-party sites